FAQs

What products do you offer?

We create custom garage door control modules tailored to your needs.

Can I customize a module?

Yes, we specialize in custom logic controls to fit your garage door system.

How do I install your electronics?

Each module comes with detailed instructions, and we offer support if you need help during installation.

Do you provide technical support?

Absolutely, our team is ready to assist with any technical questions.

What is your warranty policy?

Dumais Electronics warrants that all products are free from defects in materials and workmanship for a period of one (1) year from the original
invoice date. If, upon inspection, a product is found to have a manufacturing defect, the defective part will be replaced at no cost.

This warranty is limited and supersedes all other warranties, whether expressed or implied. Dumais Electronics’ liability is strictly limited to the replacement of defective parts as described above. Under no circumstances shall Dumais Electronics be held responsible for any injury, accident, property damage, loss of income, or any other consequential damages resulting from the use, misuse, or failure of its products.

When will I get my order?

Where are your products manufactured?

We understand that in today’s fast-paced industry, delays can mean downtime, missed deadlines, and extra costs. That’s why we prioritize quick order processing and efficient shipping to help you keep projects moving without interruption. Once your order has been dispatched, you’ll receive a confirmation email with tracking details (if available). Delivery times may vary depending on your location and the products ordered.

Our products are manufactured mostly locally, with some produced internationally. We work only with trusted partners to ensure every item meets strict standards for quality and reliability. This approach protects our customers from the risks of low-grade materials, premature failures, and potential safety hazards often associated with imitation components.

What Service do you offer?

In addition to custom electronics modules, we provide installation and repair services for gates, dock levelers, swing or sliding doors, industrial roll-up doors, and commercial garage doors.